About
Credentialing, enrollment, sanctions, provider data, and the workflows connecting them — then the software that could make those workflows less fragile.
01
I studied hospital and healthcare administration from undergraduate through an MBA, then worked inside hospital operations, quality, and accreditation in India. Credentialing, SOPs, and compliance were not an accidental later chapter — they were already the work.
02
At Jupiter Lifeline Hospitals I mapped SOPs against NABH and JCI standards, reported patient-safety KPIs, and supported clinician onboarding documentation. That is where provider files, quality, and regulation started to look like one system.
03
An MPH in Healthcare Policy & Management at NYU School of Global Public Health (GPA 3.8) added regulation, health systems, analytics, and the payer/provider context around the hospital work I already knew.
04
A compliance and provider-network internship at MetroPlus put me on the payer side of Medicare and Medicaid: contracts, eligibility, exclusion monitoring, and the problem of seeing 250+ agreements in one place. I built a Tableau tracker so the work was visible.
05
As a Credentialing & Compliance Analyst I worked the operational chain most patients never see: credentialing, enrollment, sanctions, directory accuracy, committee packages, and payer coordination — supporting a 40,000+ provider network, with direct lifecycle ownership spanning 100+ physicians and 40+ facilities per committee cycle.
06
The recurring failure mode was fragmentation. One provider can exist in NPPES, CAQH, PECOS, licensing boards, sanctions databases, payer systems, and internal records — and those systems do not always agree. Backlogs and rework were often data and workflow design problems wearing an operations costume.
07
I started building the tooling I wished existed: first a Salesforce proof of concept with Apex and a live NPPES check, then a standalone provider-operations platform. The through-line is the same: verified source data, deterministic rules, ordered next actions — and AI only after the facts are in.
Education
Sep 2022 – May 2024
School of Global Public Health
Master of Public Health (MPH), Healthcare Policy & Management
New York, NY
GPA 3.8 / 4.0
Healthcare policy, management, regulation, health systems, analytics, and operations.
Aug 2020 – Jul 2022
MBA, Hospital & Healthcare Administration
Jaipur, India
Hospital administration, healthcare management, quality, operations, and healthcare systems.
Aug 2017 – May 2020
BBA, Hospital & Healthcare Administration
Navi Mumbai, India
Undergraduate foundation in hospital and healthcare administration — the start of a continuous healthcare-operations path.
Expertise
Technical toolkit spanning SQL, Python, Salesforce Flow/Apex, analytics, and workflow automation, with active hands-on portfolio development in healthcare operations systems.
Languages
Contact
I am most useful where credentialing, enrollment, compliance, provider data, and workflow design meet — and where those workflows need to become systems.
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